1. How do I reserve my cabin?
2. What information will I need in order to book my cabin?
3. How much do cabins cost?
4. Can I book a cabin as a single passenger?
5. I don’t want to go by myself, can The Def Leppard Cruise arrange a roommate for me?
6. Do I need a passport?
7. What does the price include?
8. Are there any discounts available?
9. What is the payment schedule?
10. What is the cancellation policy?
11. Can I make changes to my reservation or transfer my cabin to another party?
12. How do I make a payment?
13. Can I go on the cruise if I’m pregnant?
14. Do I need travel insurance?
HOW DO I RESERVE MY CABIN?
Reservations will open on Thursday, June 18th at 12 pm Eastern and must be booked through The Def Leppard Cruise website by clicking HERE or calling us at (800) 752-6049. If you have any customer service related questions, please contact The Def Leppard Cruise Team at email@example.com. Please DO NOT contact MSC to book this reservation as this is a private group and all reservations must go through our reservation center.
WHAT INFORMATION WILL I NEED IN ORDER TO BOOK MY CABIN?
Before you proceed to booking, make sure you have the following information for all of your guests:
Full LEGAL Name as it appears on your government issued ID (no nicknames please)
Date of Birth
Any special dietary or physical needs
Please refer to the Deposits & Cancellations for further information about passenger name changes, transfers, and other pertinent information about your reservation.
If you are paying with multiple credit cards, you will need all of the credit card numbers complete with expiration date and card verification number as well as the billing address, phone number, and email for each card.
HOW MUCH DO CABINS COST?
Up to date pricing per person can be found on the PRICING page of our website.
CAN I BOOK A CABIN AS A SINGLE PASSENGER?
Yes, please see our PRICING page for our single rates. Single occupants are still responsible the mandatory government taxes, fees, and miscellaneous charges of $250 for one (1) guest.
I DON’T WANT TO GO BY MYSELF, CAN THE DEF LEPPARD CRUISE ARRANGE A ROOMMATE FOR ME?
Unfortunately, we cannot be involved in any cabin matching, however, at times passengers find cabin mates through Facebook or other forums. Please understand that choosing to room with someone you do not know is at your own discretion and neither The Def Leppard Cruise, On the Blue Cruises nor MSC will be responsible or liable for any issues related to these matches. Any problems associated with cabin mates (both on board or during the reservation and payment process) will be subject to the same terms and conditions, as any other cabin and the main passenger on the reservation will be held responsible.
DO I NEED A PASSPORT?
We STRONGLY recommend all guests travel with a valid passport, or one of the new Passport Cards. Although a passport is not necessary, proof of citizenship is required for everyone sailing on The Def Leppard Cruise. If you do not plan to travel with a passport, PLEASE CLICK HERE for a complete explanation of the travel documentation required.
Please understand that this is a U.S. Customs requirement and is not in the hands of those at MSC nor The Def Leppard Cruise. Passengers without the proper documentation will not be permitted on board and no refunds will be issued in these circumstances. NO EXCEPTIONS.
WHAT DOES THE PRICE INCLUDE?
YOUR DEF LEPPARD CRUISE INCLUDES THE FOLLOWING…
- Roundtrip, 4-night Def Leppard Cruise from Miami, Florida on the fabulous MSC DIVINA!
- Complimentary admission for all DEF LEPPARD CRUISE Guests to the Def Leppard Cruise Pre-Party, January 20th – Time, Location and Artists TBA
- Two exciting ports of call, Grand Bahama Island and a our spectacular private island oasis, Half Moon Cay.
- All meals in the Main Dining Room, Buffet (includes regular coffee, tea, juices, non-carbonated beverages).
- Def Leppard Theater Performance
- Def Leppard “Storytellers” Performance
- Def Leppard Q & A
- Def Leppard “Side Project” Bands (TBA)
- Other Def Leppard Events (TBA)
- Daily Support Artist Music Performances on Four (4) Stages throughout the beautiful MSC Divina
- Support Artist Meet & Greets/Photo Ops, Jams, Q&A Sessions, Storytellers Performances
- Special Events, Theme Nights and Much More!
- More Bands To Be Announced Plus More Def Leppard Fan Events Coming Soon!!
All cabin fares include:
All talent/entertainment related fees, your accommodations on-board the ship, all meals in the main dining room(s) and cafeteria, other casual dining throughout the day, non-carbonated beverages (coffee, tea, juices, etc), use of the ship’s pools, health and fitness centers.
Your Cruise Fare Does Not Include:
Government fees and taxes
Fuel Surcharges (if applicable)
Transportation to/from ship
Shore excursions, sightseeing or meals ashore
Meals in specialty and à la carte restaurants
Wine, beer, liquors, cocktails, sodas, bottled/mineral water
Laundry, medical expenses, spa, beauty salon, casino gaming, onboard shopping
Onboard gratuities to the ship’s personnel
Any other items of a personal nature
ARE THERE ANY DISCOUNTS AVAILABLE?
Paid in Full Discount – In an effort to reduce costs even further for our Def Leppard Cruise guests, we will offer a Paid in Full Discount for the 2016 cruise. When booking your cabin, you may select the Paid in Full option during the booking process and receive a 5% cabin discount (basic cruise fare only) on the purchase of your cabin. Full payment must be received within 72 business hours of booking your cruise to receive the offer.
*Discount is applicable to base cruise rates only and is not offered on the taxes and fees of $250 per person. The entire cabin must be paid in full to receive this discount. The Paid in Full Discount expires Tuesday, June 30, 2015.
WHAT IS THE PAYMENT SCHEDULE?
Rates as described on the Pricing page of The Def Leppard Cruise website are per person based on double occupancy. All deposits are based on a minimum of two (2) guests per cabin. The date you make your reservation will ultimately determine your total payment due at the time of booking.
Standard Deposit Requirements (special payment programs may supersede):
At the time of reservation
$300 per person deposit is due at the time of the reservation for all Inside, Oceanview and Balcony cabins.
$600 per person deposit is due at the time of booking for all VIP Cabins, including Large Balcony Staterooms with VIP, Aurea Suites and Yacht Club Suites.
Tuesday, July 7, 2015
$300 per person deposit is due for all Inside, Oceanview and Balcony cabins.
$600 per person deposit is due for all VIP Cabins, including Large Balcony Staterooms with VIP, Aurea Suites and Yacht Club Suites
Reservations made on or after July 7th will require a deposit of $600 per person for all Inside, Oceanview and Balcony cabins and $1200 per person for all VIP Cabins, including Large Balcony Staterooms with VIP, Aurea Suites and Yacht Club Suites.
Tuesday, September 8, 2015
50% of the remaining balance is due by Tuesday, September 8, 2015 for all cabins.
Reservations made on or after September 8th will require a deposit of 50% of the full cruise fare.
Tuesday, November 10, 2015
The remaining balance is due by Tuesday, November 10, 2015 for all passengers.
Reservations made on or after December 10th will require a deposit of 50% of the full cruise fare and must be paid in full within 45 days of the booking or January 29, 2016 (30 days from the departure date), whichever comes first.
A $40 per person late payment fee may be applied for each cabin that does not remit payment by the required payment deadlines. On the Blue reserves the right to cancel any reservation that has missed two (2) consecutive payment dates.
If payment in full has not been received by Thursday, December 8, 2015, On the Blue reserves the right to consider a reservation canceled, and to charge the applicable cancellation penalties.
Single passengers are responsible for and will only be charged one add-on fee of $250 for mandatory government taxes and fees.
The Payment Terms described above supersede those made by the MSC Passenger Contract. Please note the payment provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by MSC CRUISES or its affiliated entities, whether in the MSC Passenger Contract terms or elsewhere. The rights granted to passengers in the MSC Passenger Contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not be operative.
WHAT IS THE CANCELLATION POLICY?
Due to the unique nature of our event, we have a very strict cancellation policy. We HIGHLY recommend that passengers consider purchasing Travel Insurance.
ALL PAYMENTS ARE NON-REFUNDABLE.
If You Do Not Show Up For The Cruise On Time, or Do Not Otherwise Use Your Ticket: There will be no refunds given.
If you need to cancel, please follow the steps below:
Email firstname.lastname@example.org for a “Change Request Form.”
The main passenger on the reservation must fill out, sign and submit the form BEFORE the cabin will be canceled.
Once filled out and signed, please scan and email to: email@example.com or fax to 1-888-959-1709.
The date the form is received will be the date of cancellation. No exceptions will be made and this process must be followed (unless the cancellation is done by On The Blue for failure to pay or other reason(s) within our discretion).
Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by MSC, whether in its passenger contract terms or elsewhere. All rights granted to passengers in the MSC Ticket Contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not apply to you or be operative.
There will be no refunds given for those who do not show up on time, for unused tickets, or to those seeking refunds after the Cruise has commenced.
Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by MSC Cruises, whether in its passenger contract terms or elsewhere. The rights granted to passengers in the MSC Passenger Contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not be operative.
CAN I MAKE CHANGES TO MY RESERVATION OR TRANSFER MY CABIN TO ANOTHER PARTY?
Yes. However, the Passenger who places a reservation for a cabin onboard is considered the cabin’s “Primary” passenger, and is therefore solely responsible for initiating or authorizing all changes to the reservation. Downgrading your cabin to a cabin of lesser value is not allowed.
Primary passenger name changes are considered a CABIN TRANSFER and are subject to a transfer fee of $250 USD.
No transfer or change of a reservation to a NEW passenger shall be made without On The Blue’s prior approval, to be given or withheld in On The Blue’s sole discretion. Under no circumstances shall a Passenger or any person or entity acting on Passenger’s behalf (i) sell a reservation, cabin, or berth to any other person or entity for more than the price paid by the Passenger, or (ii) offer the reservation, cabin or berth to any other person(s) or entity(s) as a prize or award in a drawing, contest, lottery, sweepstakes, raffle or similar event of any kind; a transfer in violation of this sentence shall not be permitted, and the Primary passenger shall indemnify and hold harmless On The Blue from and against any damages, losses and claims suffered by On The Blue as a result of a violation by Primary passenger of this paragraph. If a Primary passenger wishes to transfer the reservation, cabin or berth to a NEW passenger, it shall send a request for approval of this transfer to On The Blue, along with the reason for the requested transfer and a statement that the transfer will not violate this paragraph, the NEW passenger name, and a completed MSC Passenger Contract for the NEW passenger. If the request is approved by On The Blue, the NEW passenger must make full deposit payment amount due based on the above due dates. Once that payment has been made, then the applicable amounts paid by the ORIGINAL traveler will be refunded directly to the original traveler. Any NEW passenger sailing with a reservation transferred to him/her in violation of this paragraph may be denied boarding by On The Blue or removed from the Cruise at any port, at such NEW passenger’s cost.
Through July 7, 2015
Each cabin will receive one (1) complimentary name change (excluding Primary passenger) or passenger addition, for second, third or fourth passengers. Any Additional changes prior to July 7, 2015 will be assessed a $50 fee for each occurrence.
July 8 – September 8, 2015
Any changes made to a reservation between July 8, 2015 – September 8, 2015, including but not limited to, the addition of any guest not currently listed on the reservation are $50 per change.
September 9 – December 22, 2015
Any changes made to a reservation between September 9, 2015 – December 22, 2015 (5:30 pm Eastern) including but not limited to, the addition of any guest not currently listed on the reservation are $150 per change.
December 23, 2015 – January 21, 2016
No changes will be allowed.
All reservations changes (name changes, transfers & fees) must be submitted in writing using our “Change Request Form.” To request a form, please email us at firstname.lastname@example.org. The date that such written notice of change/cancellation is received will determine the applicable change fee/cancellation fees per the above schedule. No exceptions will be made.
HOW DO I MAKE A PAYMENT?
We do not automatically process your next payment for you, it is your responsibility to make your payments by the due dates. You can make a payment at any time by either calling us at (800) 752-6049 or by using the “PAYMENT LINK” located in your confirmation emails.
CAN I GO ON THE CRUISE IF I’M PREGNANT?
Pregnant women are highly recommended to seek medical advice prior to travel at any stage of their pregnancy. Women who are up to 23 weeks pregnant at the end of the cruise are required to produce a medical certificate of fitness to travel. Women who will be 24 weeks or more at the time of embarkation for health and safety reasons are not allowed sail. MSC reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that the Passenger will be safe during the passage.
DO I NEED TRAVEL INSURANCE?
ALL DEPOSITS ARE UNDER FULL PENALTY – PROTECT YOUR TRAVEL INVESTMENT!
As stated in the Terms and Conditions, due to the nature of this event, all deposits on The Def Leppard Cruise are NON-REFUNDABLE and therefore, we highly recommend travel insurance.
Travel Insurance is NOT included in your Def Leppard Cruise Reservation. The purchase of insurance is the sole responsibility of each guest sailing and is NOT offered through The Def Leppard Cruise. It is up to each guest to research and decide on a 3rd party vendor of their choice for insurance. On the Blue Cruises, Inc. and The Def Leppard Cruise are not responsible for any losses, including any and all deposits, due to lack of travel insurance.